Colins IT provides a number of support options to suite your business and support requirements.
As a flexible business, we are here to help you. Therefore we have a number of different options depending on your requirements and circumstances. Please contact us if you would like to discuss further:
0800 10 777 82
•Managed IT Service
•Ad Hoc Support
Managed IT Service
Our main focus is providing a Managed IT service where, for a fixed fee every month, we provide full support for the servers and workstations.
We take responsibility for your network and if anything goes wrong, then it is up to us to fix it at our cost. Therefore, we pro-actively manage and monitor your system to ensure nothing goes wrong.
We also provide a guaranteed 4 hour onsite response in the event of a business critical server issue (2 hours remote response).
As an alternative, we can provide a contract where we provide you with a set number of hours a month depending on the size of your network and amount of support you will require (usually 3 to 5 hours) a month.
You can then use these hours for any IT support requirement. We will still monitor your system and fix any errors before they become critical.
There is no call out fee. Hours you do not use during the month will be banked to be used for the future months.
If you have an immediate support requirement or just want someone to call as and when you need it, we do provide Ad Hoc support.
We guarantee that you will get a highly skilled and experienced engineer to help you, not a first line support person. Non contract work is £65 per hour with a £30 call out fee if required.
Initially we suggest a health check where we come in and look at your current system including servers and workstations.
We will come onsite and check the health of the server in terms of health of the hard drives, event log errors, windows updates, security vulnerabilities, disk space, general configuration, performance baseline, are your backups working, is your anti-virus working and up to date, etc.
We will produce a detailed network diagram and other documentation for you to keep for future reference. Cost for this is £299 + VAT. Click here to order now.
We have a number of very competitively priced backup solutions that enable your business to keep running in the event of a (hopefully unlikely) disaster.
These solutions involve getting your critical servers back online as quickly as possible, minimising expensive downtime.
one coventry has many rewarding benifits from Coventry businesses to promote the community network and its own search engine optimisation and marketing team in house for fast delivery of work and support. one Coventry will work with you every step of the way and share its vast internet and market place
What Our Clients Say.......
Mark, From Marks Away.
"I joined One Coventry, they designed and built my website, with in 1 week of its finish I had my first online customer and after that I never looked back!"
Pete, Donnely's Curtains.
"One Coventry is a must, they built an online shop for us, with in 3 weeks it was first on google and geting sales every day".
Brian, Designer Miner.
"We had Seo Go
( One Coventry) Market and optimise our web site and we havent looked back! over 3000 Visits a month and above adidas for the search term Adidas Y3.
" Thanks "
Search Enginge optimisation and web design by Seo Coventry based company Seo Go
"One Coventry Thank you for your help in getting us to number one on Google for the Key terms we needed".
"One Coventry was a plesure to work with, very helpful and understanding with my lack of computer and internet knowlage One Coventry talked us through every step of the way.